Hands-on program for training an agent to support the way you actually work. Cover data access and permissions, workflow context, decision policies, tone and escalation rules — so the agent extends you instead of replacing you.
Define the agent's data access, permissions, and boundaries
Encode your workflow steps, hand-offs, and decision policies
Set tone, escalation, and refusal rules that match how you operate
Build evals so behavior stays aligned as the agent improves